Dear Mr. Zabec,

I want to take this opportunity to commend your products and staff in writing.  I have purchased several goods and services from your company over the past 5 years or so and have been extremely happy with the results.  Replacement windows and sliding glass doors, house siding, and skylights have been professionally installed at my home in Sparks, MD.  These items especially will help me a lot into this winter of rising fuel costs.

Your staff in particular needs to be commended for their professionalism and patience with a homeowner who has a very limited knowledge of the home improvement process!  A great guy names Shawn (Sean?) has been out twice to check the skylights and was so very helpful, as was Mike Catalano.  Robert Kirkpatrick and Tom Tellier were the latest representatives to help me with a purchase of gutters and downspouts, to be installed soon.  I even had the "big guns" for the sliding glass door appointment -- you and Bob Hoppa!

Thanks again for a job well done by such a personable and talented group of people, and the best to you and yours in the coming New Year.

Sincerely,
Nancy S

Attention: Mr. Phil Cunningham.

I am writing to express my satisfaction with the Elements Windows that have been installed in my house over the last few years.

Several years ago, I first saw the Elements Window on display at the Maryland State Fair.  I was in the market for replacement windows for my 54 year old home and, therefore, made an appointment for someone to demonstrate how Elements Windows could improve my house.  To my astonishment, Phil Cunningham came over with this window model on the day of Hurricane Isabel.  Needless to say, I was totally impressed by his dedication and conviction in Elements Windows.  After all, who would take the chance to demonstrate a replacement window in the wake of an approaching hurricane?  He did a wonderful job in convincing me why the Elements Window is the best on the market.  Consequently, I ordered my first Elements Window, which was replacing my picture window in the living room.  What a difference it made!  It was installed in a timely fashion, and further with courteous installers.  The demonstration, sale and installation proved to be a very pleasant experience.  What is even better is the Elements Window itself -- the icing on the cake!  It looks wonderful and is so easy to clean (an important factor to me).  I was totally unable to fully clean my previous window, as you would have had to dismantle the outside window to clean in between the inside and outside windows.  This was not a one-person job.  The Elements Window that I chose open in, swings to the side, and is easy to clean, inside and outside, while never having to go out of my living room.  Even more importantly, with the skyrocketing fuel prices, the window has kept out so much air and has kept the living room much warmer.

I was so satisfied with the Elements Window in my living room that, a year later, I ordered four more windows for my first floor.  They were installed in the living room, kitchen and bathroom.  Well, I can honestly say that the drafts, which I had been accustomed to feeling, were no longer there; and it was warmer in each of those rooms, especially in the bathroom and especially most notably when taking a bath or shower.  What a difference!  Hence, the fuel bill was less than the previous year.

This year, I ordered four more Elements Windows for my dining room and bedroom.  I was looking forward to replacing my bedroom windows since, believe it or not, my bedroom felt like an ice box, and I slept with heavy pajamas, sock and four blankets.  My nieces said they didn't know how I could sleep in such a cold room.  Now, after the installation of the Elements Windows, my room is actually warm.  I was so surprised!  For the first time in ten years that I have lived there my bedroom is warm.  My brother and sister-in-law could not believe the difference in temperature.

My first floor windows have all been replaced, and I keep my thermostat at 62 degrees, and my house feels warm.  It feels warm because there are no drafts.  The Elements Windows have kept the drafts out.  I no longer have to keep my thermostat on 79 degrees to try to stay warm.  It is very comfortable and of course, I am saving on my energy bill, even though the cost of energy has increased.

I cannot recommend the Elements Window more highly!  I am completely satisfied with the looks of the window, the convenience of cleaning the window and more importantly, the savings on my energy bill.  I am so glad that I chose Elements Windows.

Sincerely,
Maureen J. Justice

Dear Sir:

For the past 2 years we have been making an investment in our home in Easton by purchasing doors and windows and remodeling our front porch with Homeview's fine products.

We have been more than pleased with the excellent quality, service and care taken during the installation by your employees.

We want to commend and thank Jim Thomas, our salesman, who presented thorough information about your products and gave us outstanding service in a friendly, honest and professional way.  He represents Homeview well.

We believe we have made a wise choice in purchasing Homeview products and will enjoy them for many years and will continue to recommend your company to others.

Sincerely,
Barbara & W Merrick Saulsbury

Homeview Contractors, Inc.

I am writing this letter to you regarding a contractor you recently sent to my home to discuss some items I had issue with.

Sonny (I don't know his last name) came to meet with me on November 23, 2005 to view and talk over the issues I had regarding my windows/wall replacement/caulking completed by previous Homeview contractors.

I was sooooo happy to finally find someone who [understood] and didn't "brush off" my concerns.  In the past, Homeview contractors sent out to my house listened, but seemed to come up with excuses (and I did hear the phrase "I don't' do... You need to call back to the office to sup up an appointment for someone else to look at that" several times).  With Sonny, I finally found someone I could address "all" my concerns to and get an answer; he took the time to check out my concerns and gave me options to consider in some cases.

I was impressed at how thorough he was in going over everything - taking the time to look at all my windows, etc. to make sure I didn't overlook something.

I look forward to Sonny returning to complete the work necessary and hopefully I will find the work he does to be what was needed to finalize the issued I've had over the last few years.

I want to say that I do enjoy my windows (especially the bay window) and have seen a difference in my gas and electric bills (and with predictions of high costs this winter that makes me happy).  The person did come to fix the gutter problem I had and hopefully that is taken care of.  I will find out the next hard rain we have when I go out and make sure it does not overflow anymore (believe he had to adjust the gutter slant so water would flow down to the downspout).

Sincerely,
Pat Purkey

To Whom it May Concern:

My husband and I would like to thank Homeview Contractors for the work that was done in our home. We are fist time homeowners who purchased a "fixer upper" last year and by fixer upper I mean wow... we1ve got a lot of work ahead of us.

Since this was our first house we weren't really sure how to get the ball rolling with the big projects. I have experience with interior design and I new what I wanted but I had heard so many horror stories about contractors and home improvement projects that I was unsure of who to choose.

Luckily I got a phone call one afternoon (and I normally don't give telemarketers the time of day) from Homeview. They were working in the area and wanted to know if we needed new doors. Well... my husband and I had discussed replacing the front door but didn't see that as a priority. We did, however, want French doors put in our dining room, which would involve cutting a big hole m the side of our brick house. Since our work 5cheduJes don't always allow us to take off during the week, we were able to set up a meeting for Memorial Day- Instantly we were impressed by how accommodating they were just to set up a meeting... we hadn't even committed to anything.

A Mr. Robert Kirkpatrick showed up at our house and told us all about Homeview Contractors and what they're all about. We really enjoyed talking to Mr. Kirkpatrick and were excited to get the ball rolling. We wound up havil1g a sliding glass door put in OUT dining room (more energy efficient and just as pretty as French doors) and getting the front door replaced.

When it was time to actually get the work done we were impressed by how quickly they got the work done and how professional they were. Mr. Kirkpatrick even called to see how everything was going and if there was anything we needed.

I work in customer service too, and I know how important it is to deliver outstanding customer service. I just want to thank Homeview for the work and the people. It was a pleasure dealing with everyone especially Mr. Kirkpatrick. You shed new light on home improvement and we will be contacting you again.

Thanks so much for everything!
Sincerely,
Maureen and Albert Chaffman

Mr. Bob Hoppa:

Just had to let you know how happy we are with our beautiful new roof!!!

Back in October when our area was hit with torrential rains, we awakened (that Saturday morning) to find our roof leaking in two bedrooms -- WHAT A NIGHTMARE!

We immediately called my brother for advice, as he is "into" home repair, plus he recently had his roof replaced.  He told us to get at least 3 estimates before making our final decision, and suggested 3 roofing companies for us to contact, one of which was Homeview.  Having complete confidence in his decision to contract with Homeview, we made it our decision too.

We called Homeview and was given a speedy appointment date (since we had leaks) by your courteous, professional sales personnel -- and then we met Dan Collins.  We found Dan to be extremely knowledgeable, thorough and insightful sales rep.  It was a sheer pleasure doing business with Dan, and we would not hesitate to recommend him and the services of Homeview to others.  WE ARE 100% SATISFIED.

Thank you for turning an unexpected headache into a pleasant experience.

Sincerely,
Ezelma Simth & Richard Spellman

P.S. Mike and the "Roofing Crew" were UNBELIEVABLE -- they did a FANTASTIC JOB!!!

Again, MANY THANKS

Dear President of Homeview,

My name is William Thomas and I am a satisfied customer of the Oxford Sliding Door.  Your sales person (Robert Kirkpatrick) did a wonderful job in his presentation of the door.  Also, your installers were quick and quiet.  Thank you for the new look of our home.

Sincerely,
William & Phyllis Thomas

Dear Homeview Contractors, Inc.

Just a few line to let you know that I am very appreciative about the way you handle your work ethics during the installing of my new windows.  I am very pleased with the job your employees did when they were here installing the new windows.  It's been a pleasure working with your company and I hope the windows will last a long time to come.

Thank you,
Charlie Brown

To The Fine Folks At Homeview:

Just a few lines to tell you how much we enjoy our Elements Windows purchased on 5-14-05.  As you know, prior to this we had the original single pane, rolled glass wood windows.  I guess that they were considered "state of the art" when the house was built in 1917, and in spite of the constant maintenance required, they were marginal at best.  On windy days the curtains would blow around.  At least we were getting a lot of fresh air and good ventilation.

Now, I am a cold weather person, and while all the air infiltration didn't bother me Mom had other ideas.  She flatly stated to me one day that she would not spend another bone-rattlin' winter in this drafty old barn of a home.  I think that's how she said it.  Mom had a good point, realizing that in a big old three-story un-insulated house more heat was going out than was coming in.  Now I know why the birds spent as much time on our roof in the winter.  They were staying warn in all that heat loss.

Fortunately for me, I got a call from a Homeview Rep about this time.  He came out and brought a display window.  I liked all the features well enough but to me not being that well versed in replacement windows, was thinking I should look around a little more for a cheaper unit.  That's when John Callaway, the Homeview Rep. laid the window down flat and stood on it.  It didn't break.  Now, John's a big man, I would guess about 6' 3", 215-220 pounds.  Well, I negotiated a little more, settled on a price and had 23 gas filled, double hung, vinyl, triple pane custom windows on the way.  Man, I could not wait for them to get here, but at the same time was concerned about Mom's health in the midst of all this.

On the day of arrival, the crew went to work pulling the old windows and popping in the new ones as fast as grain through a goose.  I mean, they were pros and in two days were done.  Very impressive indeed.  Without a doubt the best improvement one can make on a house is replacements windows.  Especially an old house.  You will not believe the difference it makes!

In closing, I'm here to tell you that Homeview is the best company I've ever done business with and to Michael Zabek and Bob Hoppa, guys we can't thank you enough.

Sincerely,
Kenneth P. and Pauline S. Brown

P.S. I guess the birds will have to go elsewhere for the winter.

Yours Truly,

Thank you,
Charlie Brown

Homeview Contractors, Inc.

I wish to share how very proud I am of my new Windsor Door.  It is beautiful.  It is something that I've always wanted.  It being maintenance free, secure and warm makes it surpass my dream come true.

Thank your very professional contractor installers.  Thank you for getting installed very timely before you even promised to have it in.  The extra piece of brass trim on the storm door you also installed just showcases the whole door as a unit.

Mr. Dan Collins was helpful with my arrangements of my order/contract.  He made certain of ordering the right parts for the correct sides, the hinges, and the locks that were needed.  He made sure of the door measurements.  I had made up my mind, pretty much before he got there, of the color and style.  I had all the right reasons to need to have a new front door.  Mr. Collins helped me in making the correct decision on the texture wood grain (redwood) for both the interior and exterior of my door.  BOY THAT WAS THE RIGHT COLOR!  My house is beautiful.  He was very respectful and kind about the suggestion, and I'm just so happy.

I would highly recommend you product and services to anyone needing a reference.

Thank you,
Dottie Stoermen

Homeview:

Just a note of thanks for my beautiful door.  We couldn't be happier.  Also, the contractor who installed the door, you should be pleased they work for you, Rick Cornelson and his son.  They took such pride in their work as did the salesman, Gary Kulmnek.

I'm just so sorry our son, Kurt Johnson worked for you for such a short time, I know what a great salesman he was and was so happy when he got the job with Homeview. We sure would recommend your company to all our friends!

Mr. & Mrs. Willard Johnson

Dear Mr. Forchheimer:

Whenever I had my own business, nothing pleased me more than to receive a note from a very happy and satisfied customer, praising the quality of our products and/or services.  But, I was even more thrilled whenever the praise concerned the satisfaction of the performance of one of my employees.  But, in your case I have to state that without exception, your team of field mechanics was outstanding.  I myself, having more than just a layman's knowledge and background in the building trades, could see that your field personnel were highly skilled and qualified in their responsibilities and duties. Their professional work ethics were most commendable and praise worthy.  Politeness; daily cleanliness of the work-site; job skills and abilities; and general communication on the site certainly must be commended (never one word of profanity was heard and that is a problem with many construction workers).

Having failed to obtain all the names of the numerous personnel who worked on my home, and not wanting to overlook anyone, I will refrain from listing any particular person -- except for one and that is your sales representative, Bob Keener!  Having been in direct technical sales myself, I know how important it is to keep inconstant contact and communication with your customers.  Questions and requests must be responded to and answered promptly.  Without fail, Bob was always there to field my questions and satisfactory answer came back very quickly.  Although I may be somewhat prejudiced, I always felt the success of any business strongly rests on the relationship, trust and rapport the company representative establishes and maintains with the customer.  And I must state, Bob not only did a most commendable sales job, and one which I would be most honored to recommend to another prospective Homeview client.

Anf infally, Mf. Forchheimer, you have my approval to use this letter as a testimonial in your business.  And you would be most welcome to take pictures of the outstand work you tem of technicians completed on my home and use them also.

With sincere satisfaction,
Mr. & Mrs. James E. Lafferty

Dear Mr. Zabec:

I am writing to let you know how I feel about my recent purchase of storm windows from Homeview.

You home consultant, Mr. Robert Kirkpatrick, was extremely personable with a pleasant demeanor.  His knowledge and excitement about your products were apparent throughout his very thorough explanation and demonstration.

The window installers (I don't know their names) were competent and proficient, as well as very nice gentlemen.  When they arrived they were faced with the obstacle of things that needed to be moved in order for them to have access to the windows.  They willingly, and pleasantly, pitched in to help and throughout the day they were very congenial and professional.

I am very happy with my absolutely beautiful windows from Homeview.  In addition to their great looks, I have certainly enjoyed using just the screens to let the fresh air in during this "between season" we have erectly experienced.  And, I am looking forward to saving on my utility bills during the hot summer and cold winder seasons!  Also, since there is easy access to both sides of the top and bottom windows, cleaning them will be a breeze and I won't have to come up with an excuse for "not doing windows!"  Great!

Thank you for a wonderful product and for such personable and professional employees.

Sincerely,
Billie M. Labhart
Homeonwer

May 18, 2005

Dear Michael and Bob, and Mark (WCBM),

I must first say congratulations to Homeview Contractors on being presented with the Torch Award from the Better Business Bureau.  It makes me feel good to know I will be working with an organization which has such high ethics and standards and who was presented with such a prestigious award.

Second, I cannot tell you how much fun I have had for over 16 weeks in listening and calling your show on Tuesday nights.  I can hardly wait for the Tuesday just to have an hour of so much fun.  There are some great programs on WCBM which I listen to but don't have near the energy level and excitement which your show provides to its listening audience.

Third, I must not leave out Mark Quist form WCBM.  It amazes me how he can handle the call volume and still remain tactful, diplomatic and do so with a very high degree of professionalism.  He never seem to get frazzled or upset and still takes time to laugh and make the caller feel welcome.

Finally, although now is such a difficult time for me to have had a serious back surgery and then to lose my mother, who I've been caring fro about 7 years now, I just want you to know that even though I may not sound appreciative, I'm very appreciative to you for winning the door.  It is difficult for me to cope with such sadness, emotional and physical pain and excitement and happiness of winning the door all at the same time.  I wish I could set a dial to the emotion I need to be at the right time.

The three of you have had such a positive impact on me, but with all of the ups and downs I'm going through, I just wanted you to know how very grateful I am and how I feel blessed to have you in my life, even if it is for just an hour a week.  Always remember to have an incredible week and most important, may God Bless you and your families.  Thank you for all the fun and laughter and good times.

To:  Homeview:

Hello!  Just a note to let you know that I am a very satisfied customer!  I love the windows and the service was outstanding.

When Mark came to measure my windows in January, he was very courteous and informative -- great salesman.  Frank came later to measure and he was so kind and nice.  Then came Dave to install the windows and he not only did a fantastic job, but was no courteous and a blessing.

Please pass this word around.  I believe that we should commend those that really deserve it!  Your company has chosen employees wisely.

Thank you very much!
Bernice Evans

To:  Homeview Contractors

I just wanted to let you know how pleased I am at how your installed windows and door performed during a recent attempted break-in at my house.  It was unbelievable, and certainly more than I expected out of them.

First, the thieves tried to get through the window with a brick, and although the inner pane broke, the outer one held.  Then, they tried to force the door and frame you installed with a screwdriver and crowbar.  The only thing they managed was to chip some of the paint off the door.  Even your weather-stripping seal was left intact.

The police could not believe that the system held up as well as it did, especially when I informed them that they were not security windows and doors, but just the normal household products.  Apparently, thieves had hit 3 houses before mine, and cleaned them out.  Mine was the only one they could not get into.

It's not very often that one feels that one gets what they pay for these days, and rarer still to feel that you received more than you paid for.  This is one of those rare times.

Sincerely,

Noel H.

To whom it may concern:

I wanted to write to you sooner concerning the windows, which you installed on September 27, 2004.  Everyone in your company is superior from the people we met at Carroll County Fair who spoke to us about the windows, the salesmen who came to our home, the installers who did an excellent job inside and out and the repairman who cam to adjust them.  We absolutely love the windows.  The house looks nice both inside and out.  The ease of washing them is wonderful for me plus the added addition of the security feature.  We would highly recommend our windows and your company to anyone.

Sincerely,

Morris and Susan Lohmeyer

Dear Mr. Forchheimer,

Thank you for your generous donation to the Make-A-Wish-Foundation of the Mid-Atlantic, Inc. in recognition of Mike Zabec and Bob Hoppa's efforts to make wishes come true for area children facing life-threatening medical conditions through WCBM's "Your Home, Your Views" show.  Your generosity will help fulfill the wise of a Baltimore-area child facing cancer, cystic fibrosis or another serious illness.

Founded in 1983, the Make-A-Wish Foundation of the Mid-Atlantic, Inc. is a non-profit organization that fulfills the wishes of children with life-threatening medical condition to enrich the human experience with hope, strength and joy.  The foundation has fulfilled the wishes of more than 4,500 children from Maryland, Northern Virginia, Washington, DC, and Delaware.  Last year the organization fulfilled the wishes of 365 children at an average cost of more than $700 per wish.  That is the equivalent to making a wish come true for a sick child each day of the year.

I am proud to report that 84 cents of every dollar spent goes directly toward wish fulfillment.  Clearly, we would not be able to make wishes come true for these special children without the generous support of people like you and our other friends at Homeview Contractors, Inc.!

Again, thank you for helping make wishes come true.

Warm regards,
Ralph A. Nappi, Jr.

Thank you for all your efforts on behalf of all the wish children - happy holidays!!

Michael T. Zabec:

Last year, Mr. John Calloway came to our home to demonstrate the quality of your sliding glass doors.  We signed the contract based on Mr. Calloway's knowledge of your products.  On the day of installation, the workers were professional and friendly.  They were very efficient in tearing out the old doors and replacing them with the new.  Much to our surprise, there was very little mess and all the work was done in record time to our satisfaction.

Mr. Calloway followed-up with us after the installation of our sliding glass doors to make sure we were pleased with the doors and the installation.  There was a defect in one of the doors and Mr. Calloway immediately had the door replaced.  We have been very happy with our new doors and cant say enough about Mr. Calloway as a representative for your company.  We are very satisfied with your product and the services we have received.

Because of the professionalism of Mr. Calloway and the superior quality of the doors, we have once again contacted Mr. Calloway and are ordering replacement windows.  We are happy to be working with your company again, and would highly recommend your services to anyone.

Sincerely,

Louis G. Zaranski, Jr.

Dear Mr. Calloway,

I am writing to thank you for the great presentation of your windows.  As you know, they were installed and I find them to be everything you said they were.  The sliding door is beautiful.  I just love them in my dining room.  My brother said the windows and door look so good my value on my home went up $20,000.

I also want to compliment your installers Steve, David and Steve.  They were very efficient and I thought they did a great job.  When I need more work around here I will call you.

Thank you
Antoinette K

Dear Homeview Contractors,

     Many thanks to your Company for the speed and efficiency in which your people acted.  You were very prompt and that saved my husband and I some money on our gas and electric bill which is very appreciated.

     Please extend our gratitude to John Calloway for his faith in us, also his persistency.  Needless to say, if he had not acted with optimism we would still be without those gorgeous doors.  Mr. Calloway is the best person for such a job.  He has the personality and his work is meticulously done.

     It is wonderful to know that we have a company that responds and that we can count on for our future needs.  We will recommend your services to all our our friends and neighbors.  I am so satisfied with a job well dome.  "Satisfaction is guaranteed."

     Thanks so much,
     Beverley & Stanhope

Ahavas Yisrael is an organization where Baltimoreans are helping fellow needy families.  It is a Tzedakah of true Chesed, serving our Baltimore community.  Ahavas Yisrael is a charity fund managed soley by volunteers.  It has an annual budget of over $800,000 with virtually every penning going to a needy Baltimore family or person.  For over 25 years, Ahavas Yisrael has fed, clothed, paid the rent, utility bills, and medical bills for needy families in an attempt to help them restore their dignity.  Some of these individuals and families have fallen on hard times due to unemployment, family situations, or sickness.  The goal of Ahavas Yisrael is to help these families get back on their feet by giving them a helping hand in their times of difficulty.  All fund raising is done through mailings and Tzedakah boxes.  The Talmud says the needs of your own city take precedence to other forms of charity, so please make Ahavas Yisrael a priority on your Ma'aser list.  With your help, a family will not go to sleep hungry tonight.

A generous contribution has been made by Sara and Brian Tanen in appreciation of our two beautiful new windows.  We'd also like to thank you for the courteous, gracious way which you treated us despite the fact the the windows were won rather than purchased.  We're enjoying them tremendously.

This contribution provides food packages to needy families in the Baltimore Community,

     Thank you,
      Sara & Brian Taren

We not only deliver food.  We deliver peace of mind and family harmony. 

600 Cross Country Blvd, Baltimore, MD 21215, 410-358-7975

• Management • Sales - Baltimore • Sales - Crofton • Sales - Frederick • Sales - York • Installers • Office Staff •

[ top ]   Main Pages    Windows    Doors     Patio Doors     Siding     Gallery

  visits since DEC 03, 2001
Copyright © 2000-Present -- All rights reserved.   Revised: July 18, 2008  
 email: webmaster    Website created by Bizness Concepts, Inc.